Workshop:HUST-21: 8th International Workshop on HPC User Support Tools
Authors: R. Christopher Bording (University of Western Australia), Elsa Gonsiorowski (Lawrence Livermore National Laboratory), and Karen Tomko (Ohio Supercomputer Center)
Abstract: Supercomputing centres exist to drive scientific discovery by supporting researchers in computational science fields. To improve the productivity of the user and the usability of systems in an environment as complex in a typical HPC centre they employ specialised support teams and individuals. The broad support effort ranges from basic system administration to managing 100's of Petabytes with complex hierarchal data-storage systems, to supporting high performance networks, or consulting on advanced math libraries, code optimisation, and managing complex HPC software stacks. Often, support teams struggle to adequately support scientists as HPC environments are extremely complex and combined with additional layers of complexity of hierarchical data storage, multiple networks, hybrid hardware configuration, and maintaining complicated research software stacks to support 100's or even 1000's of HPC users can be extremely demanding.
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